Social Security Administration says agency not moving communications exclusively to social media

The Social Security Administration (SSA) on Friday night appeared to deny reports that it was moving its communications solely to social media, stating it intends to continue communicating with the public through all means. 

Reports surfaced earlier in the day that the administration was moving its communications to X, after a regional leader told employees on an agency call that it would no longer issue press releases to update the public or press, according to multiple news reports. 

“Instead, the agency will be using X to communicate to the press and the public — formerly known as Twitter,” SSA Midwest-West Regional Commissioner Linda Kerr-Davis said. “This will become our communication mechanism.”

The alleged transition was reportedly taking place because of a restructuring in the administration that impacted its communications team. But the SSA has now denied that it will only communicate through X.

"This is false. Social Security will continue to communicate through any and all mediums," the administration posted to X in response to a Wired article on the news. 

A White House spokesperson also told Wired that its report was misleading, because it is still actively communicating with beneficiaries and stakeholders.

Just The News has reached out to the SSA for further clarification and the agency responded with its public post on X.

Misty Severi is a news reporter for Just The News. You can follow her on X for more coverage.